Operations Manager
This is the role for someone who finds a half-broken vendor relationship and a blank Google Sheet more exciting than a clearly defined job description.
Reports to COOHiring now
Apply for this role
This is the role for someone who finds a half-broken vendor relationship and a blank Google Sheet more exciting than a clearly defined job description.
Apply for this role
š¼ Full-Time š Bangalore, In-office ā³ 3+ Years Experience š¤ Reports to COO š¬ AI Screener + 2 Rounds
ExCo is the parent company behind Bucketlist (BCX) and BHX. Twelve years in. Bootstrapped, profitable, and still growing.
Bucketlist runs premium group adventures across 18+ countries for people who don't want a mainstream holiday. BHX is India's first creative residency, 120+ editions across 10+ countries where founders, creators, leaders, and builders come together to make things that didn't exist before. We also produce creator editions ā premium group experiences in Japan, Bali, Jordan, and beyond.
Our community is 5,000+ people deep. Directors, designers, artists, misfits, rebels. People who want more from life than the ordinary. Our experiences run at ā¹1Lā4L+. Everything we build has to be worthy of that.
This is one of the most hands-on, high-ownership roles at ExCo.
You'll be managing hotel inventory across the world ā boutique villas, handpicked Airbnbs, five-star spaces ā negotiating for the best, and building relationships that hold across seasons and destinations. You'll work directly with the production team on editions in Japan, Spain, Iceland, Kazakhstan, South Africa, and more.
You'll use both sides of your brain constantly. The left to manage budgets, coordinate vendors, lock timelines. The right to identify the best neighbourhood in a city, find the restaurant no one knows about yet, or design a food menu that becomes the highlight of someone's trip.
The people on our experiences are some of the most dynamic professionals in the country. What you produce for them has to match.
You report directly to the COO. You own vendor relationships and on-ground logistics across destinations. You build the systems that make trips run without anyone having to firefight.
Hotel and accommodation inventory. Boutique villas, handpicked Airbnbs, five-star luxury spaces across the world. You build the relationships, negotiate the deals, and manage the inventory across active editions.
On-ground experience curation. Top neighbourhoods, local dining, activities, cultural experiences ā for cities as different as Reykjavik and Tokyo. You research deeply, curate carefully, and bring it all together into something that feels effortless to the people living it.
Vendor and DMC relationships. You negotiate, onboard, and maintain these relationships ā and you know who to call when something goes wrong at 11pm in another timezone.
Budget and vendor coordination. Manage budgets, coordinate timings and outcomes with vendors, all while keeping resident experience as the north star.
Google Sheets as your operating system. Every tracker, budget sheet, and coordination doc you own is clean, updated, and usable by someone else. You live in Sheets. You build in Sheets. You don't wait for someone to build a tool for you.
Ops SOPs and documentation. You build processes that can outlast you. Checklists, runbooks, vendor databases ā the institutional memory of how ExCo operates.
3+ years in operations ā travel, hospitality, events, logistics, or similar. The domain matters less than the instinct.
You've managed vendor relationships before. You know how to negotiate, how to hold people accountable, and how to stay partners after a tough conversation.
You're genuinely strong with Google Sheets. Not "comfortable" ā strong. You build trackers from scratch, use formulas to automate manual work, and maintain clean data without being asked.
You have taste. You know what a great neighbourhood feels like, what makes a food experience memorable, what separates a good trip from one people talk about for years.
You understand that ops isn't 9 to 5. Things happen outside business hours. You don't resent it ā you plan for it.
You communicate clearly and early. No one should have to chase you for an update when something is off-track.
You need a clearly scoped job description to know what to do each day.
You treat Google Sheets as a place to view data, not build systems.
You escalate first and solve second.
You're allergic to ambiguity and change.
Start with a 10-minute AI screener ā real questions about how you run operations. No cover letters, no PDFs. Clear that, and you're into 2 rounds with the team. If it's the right fit, you'll know fast.