Travel Advisor
The person our customers talk to before they commit. Advise honestly, follow through, own the number.
Reports to COOHiring now
Inside an ExCo edition
The destination is the backdrop. The people are the point.
The person our customers talk to before they commit. Advise honestly, follow through, own the number.
Inside an ExCo edition
The destination is the backdrop. The people are the point.
Bangalore · Full-time · In office, Monday to Saturday
ExCo is the company behind Bucketlist and BHX Project.
We started ExCo because travel gets far more interesting when the people around you are interesting too. Some people met on an edition and became close friends. Some started companies, projects or collaborations together. Many stayed part of the community years after coming home.
Bucketlist builds international adventures where the group matters as much as the place. BHX Project is India's first creative residency: a brain vacation for founders, creators, artists, leaders and builders to step away from routine, exchange ideas and make things that did not exist before. We also produce creator editions — premium group experiences in Japan, Bali, Jordan, Lombok and beyond.
We are hiring a Travel Advisor to be the person our customers talk to before they commit.
The role
Nobody enquires about a trip for no reason. Someone has just left a job they gave nine years to. Someone is turning forty and doesn't want it to look like thirty did. Someone has been saying they'll do this since 2019 and has finally run out of excuses. That reason is the thing you're actually working with. The dates and the budget come after.
Your job is to listen properly, understand what someone is really after, and be honest about which of our editions gives them that. Sometimes it's a trip they hadn't considered. Sometimes it's not this year. Both are good calls.
This happens across a hundred open conversations at once. Hearing one person well is easy. Being the person who still remembers their story three weeks later, and follows up on day nine because you said you would — that's the job. What you say in these conversations is what people buy. Which is why this seat reports to the COO, not three layers down.
What you will own
The conversations. Inbound enquiries over calls, WhatsApp and email. Getting past the itinerary questions to what someone is actually hoping for.
The read. Why this person, why now, and what they're quietly worried about. Most people won't say the real thing first.
The recommendation. Which edition, which departure, and whether now is even the right time. Knowing the catalogue well enough to match a person to a trip without checking with anyone.
The honest no. Talking someone out of the wrong edition is worth more to us than a booking we later have to unwind.
The follow-through. Everyone who reaches out is yours until they've booked or you've closed the loop kindly. Nobody should have to ask you where something stands.
The handover. Making sure what you learn about someone doesn't die in your inbox. Production runs a better edition when they know who's arriving and why.
What we learn. The hopes that keep repeating and the ones we can't currently meet — that's what tells us where to go next.
The number. Bookings and revenue against a target, reviewed openly. Good conversations are the method here, not the alternative.
What we are looking for
You have spent 1–3 years in a role where you spoke to people directly — it does not have to be sales.
You are genuinely curious about people. You ask a second question, and a third, because you actually want to know.
You have been on a group trip, ours or someone else's, and you remember what it did for you.
You can hold a real conversation with someone spending a meaningful amount of money without becoming either pushy or apologetic.
You have talked someone out of something because it wasn't right for them.
You follow up without being reminded. Threads don't go quiet on your watch.
You keep a record other people can rely on, even when nobody is checking.
You use AI to clear the mundane — drafting follow-ups, summarising calls, keeping the tracker current — so your time goes to the conversations only a person can have.
This isn't for you if
You want a script and a dialler. This is advice, not volume.
You'd rather move quickly through a hundred enquiries than properly through thirty.
Someone's reason for travelling strikes you as beside the point.
You need someone checking in to keep your conversations moving.
You treat the record as optional. Someone else always ends up paying for that.
You'd rather close a booking you know is wrong than lose it.
You're uncomfortable being measured. There are numbers here and we'll talk about them openly.
You want to work remote.
Compensation
The band is real and we'll talk about it openly in the first conversation.
How to apply
Apply with your CV and short answers to these questions:
Tell us about a time you talked someone out of something. Be specific about what they wanted, what you saw instead, and how the conversation actually went.
What's a trip (ours or someone else's) that stayed with you? Tell us what it did for you — not just where it was.
Why this seat, and not a sales role? Be specific. We'd rather read three honest sentences than a page of theory.
Also include your current compensation, notice period and whether working from our Bangalore office Monday to Saturday works for you.
